GameHouse Customer Support/Other important topics

What is DirectX, and how do I update it?

Knowledge Editor
posted this on June 12, 2013 12:56

DirectX is software that serves as a universal translator, allowing your game to communicate with the hardware on your computer. When you change the state of the game in any way (moving the mouse), the game communicates to your computer by talking with DirectX. DirectX talks to the hardware drivers, and the drivers send the message to the hardware (video card, sound card). When performing updates, update DirectX first; then, if that doesn't solve the issue, you may need to update your drivers.

IMPORTANT: Before updating DirectX, check with your hardware manufacturer to ensure that your video and sound cards are compatible with the latest version of DirectX. There is no way to uninstall or roll back this upgrade.

To install or update DirectX: 

If you are running Windows XP Service Pack 2, Windows VIsta, or Windows 7, then you most likely already have the latest version of Direct X.

If you're not sure, the easiest way to get DirectX is to perform a Windows Update. You will need to scroll through the list of available updates and select DirectX as the component you wish to download and install. Please see Why do I have to update DirectX to play my game? if you have questions.

1. Open Internet Explorer.
2. Click Tools in the top menu bar, then select Windows Update.
3. Select Custom, scroll through the list of available updates, and check DirectX. If DirectX is not listed, this means you already have the latest version.
4. Click the download button and follow the instructions to update Windows. This should resolve your playing problems.

If updating DirectX doesn't solve the issue, you may need to update your drivers. Drivers are software that tell your computer how to communicate with the video and sound cards installed in your computer. Old drivers may not contain all the commands necessary to run the game. To learn how to update your drivers, click here.

 
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