I've forgotten the email address of my account

If you don't remember the email address you used to create your GameHouse account, you will need to get in touch with our Customer Support team.

Before doing this, please make sure you have as much of the following information as possible so our team can find your account as quickly as possible!

  • Your first and last name
  • Your address and zip code (at the time the account was created)
  • Any possible email addresses you may have used
  • A receipt of a game purchase you may have (this can be added as an attachment or all content copy and pasted into your support ticket)

This information is imperative for Support to locate your account as quickly as possible!

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