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I can't sign into my account or games. What should I do?

Reasons why you might not be able to sign into your account and games

  • Recent server issue has caused details to no longer be remembered
  • Old details are being stored in your browser

 

Solution - sign out and clear browsing data/cookies

1. Sign out of your GameHouse account from the website

2. Also sign out from the game window

3. Uncheck the Remember me on this computer box in the game window

4. Clear your browsing data/cookies. Please click here for steps specific to the browser you're using

5. You MUST use this link to access our site again after clearing your cookies - 

http://www.gamehouse.com/?ghu=true

Once you've followed the steps above, you can now sign back into your GameHouse account with your current email address and password and the issue should be resolved.

 

 

Any further questions? Please contact Customer Support as they're always ready to help!

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