Reasons you might see a black screen and get no sound when you're trying to play your game
- Outdated Graphic Card
Solution - Update your Graphic Card driver
The most common drivers are listed below. Click on the name of the driver you have (if known) and follow the steps to update this.
NOTE: If you're not sure which driver you're using, download Driver Booster 3 which will help you detect your driver and any faults.
Any further questions? Please contact Customer Support as they're always ready to help!