Why am I seeing a $1.00 (USD) charge on my card statement during my free trial?

Don't worry, you haven't been charged. When you first set up FunPass subscription or add a new credit card to your account, we run an authorization on the card to make sure it's valid. Some banks then set aside the $1.00 (USD) as a pre-authorized hold. 

Pre-authorizing credit cards is a security measure that we use to protect our players and GameHouse from fraudulent acts against our ordering system. The $1.00 (USD) authorization hold will be released back to your card between 2 and 12 business days.



Any further questions? Please contact Customer Support as they're always ready to help!

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