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I am being billed but never ordered anything

If you have checked all accounts you may have on GameHouse and do not see the charges in your Billing History, please reach out to the Customer Support Team and provide the following information so they can help right away!

  • Your full name
  • Your billing address and zip code
  • Any possible email addresses you may have used to create an account
  • The first 6 numbers and the last 4 numbers only of the card being charged
  • Attach a copy of your statement showing the charge from GameHouse (only)
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