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I see a blank blue box when trying to sign in

This is usually caused by an extension blocking our website from displaying correctly and typically occurs for Google Chrome or Mozilla FireFox users only. Please follow the steps below to resolve this for the browser you're using.


Google Chrome

Please ensure you're using the latest version of Chrome. Click here for more information.

Another solution is to temporarily disable extensions:
1. Click on the Chrome menu button on the browser toolbar
2. Select Tools
3. Select Extensions
4. On the Extensions page, deselect the Enabled checkbox for the extension you'd like to temporarily remove

To pinpoint which specific extension is blocking GameHouse, you can try disabling the extensions one by one until the problem is resolved.


Mozilla FireFox
Please ensure you're using the latest version of Firefox. Click here for more information. 

Another solution is to temporarily disable extensions:
1. Click on the Firefox menu button on the browser toolbar
2. Select Add-Ons
3. Select Extensions
4. On the Extensions page, click on the Disable button for the extension you'd like to temporarily remove

To pinpoint which specific extension is blocking GameHouse, you can try disabling the extensions one by one until the problem is resolved.

 

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