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GameHouse Customer Support
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Billing & Account Issues
How do I View and update account information ?
How do I Change billing information?
How do I unsubscribe from GameHouse emails?
Buy, Download & Unlock Games
How do I unlock or register my purchased game so I can play the unlimited version?
Where can I redownload a game I purchased from GameHouse?
How do I download the PC game I just purchased?
Why am I prompted to download a GamesPlayer from Zylom when I try to play my online game?
My game downloaded successfully, but it won't start after I click Play or login to FunPass. What do I need to do so I can play?
I can't launch my game. I get a message saying I am "connecting to the Internet" and then nothing happens.
FunPass, FunTicket & GamePass
What are the GameHouse memberships?
How do I sign in and use my FunPass subscription?
If I cancel my subscription will I lose my FunTickets? What about the games I bought with my FunTickets?
I've got a FunPass, FunTicket (no longer available for new subscribers), FunTicket Duo, or GamePass membership--why don't I see my credits applied when I check out or try to play a game?
Can I use my FunTickets or game credits to purchase a Super Saver or Platinum/Premium Edition game?
What if my coupon doesn't work?
Other important topics
How do I clear my Browser's cache?
Some recent changes to memberships
How do I retrieve License Codes for games I purchased?
Delicious - Emily's New Beginning – FAQs
How can you play Delicious - Emily's New Beginning?
How can I pay for Delicious - Emily's New Beginning?
Can I try Delicious - Emily's New Beginning before I buy?
I'm having trouble with a GameHouse mobile game I bought through iTunes.
Can I play GameHouse games on my iPad, Android, Windows phone, Nook, or Kindle Fire?
Why am I unable to play Delicious – Emily’s in iOS 7?