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My game won't download

Solution 1 - Check for updates and close programs

Please make sure that all programs, updates, syncing programs, etc. are not running and are closed/paused, then restart your system and try downloading the game again. If updates for your operating system are available, perform them, restart your system, then try your download again.

 

Solution 2 - Clear your browser cookies and adjust your browser security settings
1. Clear your internet cookies/cache

2. Adjust your internet security settings

3. Then use this link http://www.gamehouse.com/?ghu=true to access our website again and try downloading the game again.

Note:
You can also try downloading your game through a different browser such as Chrome, Firefox, or Edge, as this may already help.


Solution 3 - Temporarily turn off/disable security software
1. Disable your virus scanner

2. Disable your pop-up blocker

3. Disable your firewall

4. Lower the privacy settings of your internet browser

5. Try downloading the game again

Note: Remember to enable your virus scanner/firewall again after trying the download again.

 

Solution 4 - Check security software to see if the game is being blocked

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