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I didn't receive the password reset email or the link is not working

I received the password reset email but I'm taken to a different website
If you land you on our GameHouse Original Stories site instead, please use the following link to access our website http://www.gamehouse.com/?ghu=true and then copy and paste the link from the email into your browsers address bar. You may also need to clear your cookies and then use the link above and try again.

Note: You MUST be on a computer or laptop to open the link as the link and our website are not compatible with mobile devices.


I received the email, but the link isn't working
Copy and paste the link from the email into your browsers address bar to see if it will open correctly. You can also try opening it in a different browser to see if this helps.


I didn't receive the password reset email
It's possible that the password reset email may reach your junk/spam folder. Be sure to check these folders in case the email has landed there. If it is not there and you are already logged into your account, please click here to see how you can change your password within your account. 


I'm not signed in, I still haven't received the email and I don't remember my password
If you are not signed in and are still unable to receive the password reset email, please reach out to the Customer Support Team and they'll be happy to help!

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